Privacy Policy
Last Updated: December 2025
Welcome to Edtoys.in. We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy describes how Edtoys (collectively "We", "Us", or "Our") collects, uses, shares, or otherwise processes your personal information through our website.
Information We Collect
We collect only the information necessary to provide our rental services to you:
Contact Details:
Name, email address, and phone number (for WhatsApp updates).
Delivery Information:
Your physical address and pin code to ensure accurate delivery of rental boxes.
Transaction Data:
We do not store your debit/credit card details. All payments are processed through secure, RBI-approved payment gateways.
How We Use Your Information
We use your personal data for the following specific purposes:
- To process your rental orders and manage monthly swaps.
- To communicate with you regarding your order status via Email or WhatsApp.
- To resolve disputes or troubleshoot problems.
- To inform you about new toy arrivals or relevant offers (you can opt-out anytime).
Sharing of Information We do not sell or rent your personal information to third parties. We only share necessary details (Name, Address, Phone) with our trusted Logistics Partners (delivery riders) strictly for the purpose of delivering and picking up your orders.
Data Security Our website scans for security holes and known vulnerabilities to ensure your visit is safe. Your personal information is contained behind secured networks and is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.
Cookies We use standard cookies to help us remember and process the items in your shopping cart and understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
Contact Us If there are any questions regarding this privacy policy, you may contact us using the information below:
Address: Kolkata, West Bengal, India - 700100
